I am a Senior UX designer at Walmart, with 8+ years of industry experience.
I am currently leading the design of Ask Sam, Walmart's first conversational assistant. We focus on re-imagining in-store experiences using cutting-edge technology like AI, virtual assistants, and smart notifications.
Led the design and implementation of Walmarts first AI-based Virtual assistant. This multi-modal conversational application (IOS and Android) has launched 30+ skills and answered 19M questions for 45K active users with a 75% retention rate.
DESIGN STRATEGY | UX & CONVERSATION DESIGN | RESEARCH
We designed a scalable and smart notification framework that can notify the right information to the right users at the right time.
SYSTEM DESIGN | UI DESIGN | RESEARCH
Design an audiobook experience that is highly personal, highly interactive, and with the ability to bring even more utility to the user than a book ever could.
UX DESIGN | RAPID PROTOTYPING | RESEARCH
Conducted qualitative research on voice design guidelines available in the market and designed better alternatives to make them more accessible.
VUI DESIGN | DESIGN GUIDELINES | QUALITATIVE RESEARCH
Connect with me
Apart from design I sing, capture and drive. Connect with me if any of these passion aligns with your.