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Beyond being human

Is human conversation the gold standard for designing voice assistants ? 
What are the accessibility consiquences for designing so? 
Do we need to go beyond being human while designing these technologies? 

Intro

During my tenure at the Human-centered computing Lab at UMBC, I researched the voice design guidelines of google, amazon, apple, and Alibaba. This helped me evaluate the accessibility consequences of their current voice interaction modal and suggest better alternatives. 

Team

Stacy Branham
Ravi Kuber

Timeline

6-7 months

Research published

  1. Beyond being human: The (in)accessibility consequences of modeling VAPAs after human-human conversation. iConference 2019 Proceedings
  2. Reading Between the Guidelines: How Commercial Voice Assistant Guidelines Hinder Accessibility for Blind Users. ASSETS '19

Presentation

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Modeling-conversation-after-human-speech
Use-contextual-data
Enact-a-Persona-to-personalize-the-conversation
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Intelligently-respond-to-requests-of-varied-completeness
Intelligently-respond-to-users-with-varied-phrasing
Intelligently-interpret-users-varied-request-phrasing
Set-smart-defaults
Maintain-a-unique-Personality
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Aim-for-natural-conversation
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Contact me

+1 4109007256
rishinr29@gmail.com

Social media

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Connect with me

Apart from design I sing, capture and drive. Connect with me if any of these passion aligns with your.